NARI University

NARI University is designed to help you make your company more profitable, navigate the critical issues facing the remodeling industry and identify industry and product trends. You will need to click on Event Registration at the top of each topic page to complete the registration process.

All NARI University events will run from noon to 1 p.m. Central Standard time.




Straight from the certifications

Key topics from our certification study groups are delivered for those who want to make their business more efficient and profitable—but don’t have the time to invest in the full certification prep process.

Upcoming webinars

OCTOBER 20, 2016 Noon CT: Adding a Home Energy Score as an Easy Upsell to Your Next Project

Adding energy efficiency and improved comfort to your next remodeling bid can help get you more business, more revenue per project and increase customer satisfaction. Despite that, communicating improved energy savings and understanding exactly what opportunities exist can be difficult.  Not anymore, as a NARI member you can get access to the Department of Energy's Home Energy Score bid generator which creates a custom easy to understand 1 - 10 energy label for your client's home with a list of improvements that show them how to save.  You can add this tool into your bid generation and create more revenue while leaving your customer more informed and comfortable as well as empowered to reduce their energy in easiest ways.



November 10, 2016 Noon CT:  The Five Keys to More Leads, More Sales and More Thrilled Customers!

Do you want to grow your growing your remodeling business in 2017?  If so, it’s really time to rethink sales and marketing as we’ve known it!

Consider this… over the past few years the way people buy (and shop) has changed dramatically, but, most companies are still using the same outdated strategies and methods in their way of doing business. This HAS to change!

In this special webinar, we will be joined by Tim Musch - Director of Business Development at MarketSharp, who will detail 5 easy-to-implement strategies guaranteed to result in more leads, more sales and more thrilled customers who will spread the word about your company.

You’ll learn how to properly align your marketing and sales efforts with TODAY’s consumer which is critical for success in our changed marketplace.  In 2017, consumers are demanding a buying experience that meets THEIR needs and it’s your job craft this experience that makes your company irresistible.

Some of the powerful items covered include...

  • What Bob Dylan, Vince Lombardi, Bill Gates, and Steve Jobs have to say about optimizing your success
  • Why you might be “Looking for Leads in all the WRONG Places”
  • How to easily generate cost effective leads when you need them through ‘Micro Marketing”
  • Why you HAVE to strike the right balance between online and offline marketing
  • Specific strategies to turn your unsold leads into profitable business (huge)
  • How to put your follow-up efforts on autopilot
  • Simple processes to easily create "lifetime" customers (repeat/referral business)
  • How you can grow your business this year by over 60% while only getting 10% better at what you do (really!)
  • What is Conversion Rate Optimization (CRO) and why it’s critical to your success
  • How to breathe life into and convert more of your internet leads
  • Proactive methods to consistently get profitable referrals
  • How to proactively stimulate positive online reviews for your business
  • The secret to stop important things from "falling through the cracks"
  • What Key Performance Indicator (KPI) numbers you absolutely need to know about your business
  • Much More!

Webinar Details…

  • When: Thursday, November 10th
  • Time:  1:00 am EST (adjust for your time zone)
  • Investment: Complimentary, courtesy of NARI

Bottom Line: After joining us for this special webinar you will be in a position to generate MORE leads with LESS cost throughout 2017!




These Webinars are free but require registration.

Recorded webinars

Design Trends and New Products from Kohler

It’s an exciting time to be a Remodeler. Today’s consumers are looking for highly personalized designs that center around their well-being. The opportunities to help your clients showcase their own style are endless. At Kohler, we have made it our mission to help you, help your clients achieve the kitchen and bathroom of their dreams. No matter the style preference, Kohler has a solution.

During this hour webinar, we’ll walk through six categories that Kohler has identified as the leading 2016/2017 trends and how you can incorporate them into you bathroom and kitchen designs. We’ll also look at the latest Kohler Kitchen and Bath products that are on the leading edge of design and innovation.

Missed this webinar click here to view the recording
Lobby Your Local Representative:  It’s Easier than you think

For many Americans the thought of lobbying their elected officials is daunting.  Yet, officials need to hear from their constituents in order to fully do their job.  This webinar will help you understand how to make your voice heard and be an advocate for remodelers and small businesses.  The course will go over how to succinctly present an issue, how to make “the ask,” and how to follow up to get a response.  Grassroots mobilization will also be covered, as well as enhancing your voice through coalitions.  You will also learn how to use the NARI website to identify your elected officials and communicate with them.

The webinar will be led by three former elected officials:

The Honorable Tim Hutchinson
Former U.S. Senator and Congressman

The Honorable Charlie Bass
Former U.S. Congressman

The Honorable Albert Wynn
Former U.S. Congressman

Randi Hutchinson, Esq., an attorney and former Congressional staffer will also participate.

Missed this webinar click here to view the recording
Understanding and Implementing OSHA's New Silica Standard for Construction

On March 25, 2016 OSHA issued a new rule to better protect workers exposed to respirable crystalline silica on the job. The rule will affect many home remodelers who work with concrete, brick, stone, and other crystalline silica-containing materials. This webinar will review the key provisions in the new  standard for construction and explain what home remodelers need to do to comply with the standard.

Missed this webinar click here to view the recording
Utilizing Technology to Increase Profits: Is Technology a Time Saver or Time Waster.

Leslie Shiner of The ShinerGroup will discuss the current state of technology and what is best to use to maximize your business.

Missed this webinar click here to view the recording
Understanding Today's Home Technology and Infrastructure Options

There are many available options related to technology for today’s savvy clients, and this course will help guide participants through the myriad of choices.  Participants will walk away from this course with a comprehensive overview of current home technologies available in today’s connected homes.  The in-depth discussion will include wired vs. wireless, integrated systems—what they are and how they work—and engaging a trained electronic systems professional. This overview will also help attendees plan for proper wiring infrastructure and other profitable electronic systems.

Learning objectives:

  • Identify various residential systems and their unique qualities
  • Define benefits of technology related to energy efficiency and savings, comfort, convenience, and safety
  • Analyze the considerations related to wired systems vs. wireless systems
  • Recognize essential timeline for engaging an electronic systems professional in the design and build process
Missed this webinar click here to view the recording
Green and Sustainable Remodeling presented by the GreenHome Institute

Join Brett Little, CGHP and Executive Director of the GreenHome Institute, for a 1-hour webinar covering an introduction to the new Certified GreenHome Professional (CGHP) NARI Green certificate. This course will cover an introduction to the on demand /open book program, how to become a CGHP, what the benefits are and how it can help you utilize certification and labeling tools such as GreenStar and/or the Department of Energy’s: Home Energy Score in a way to make more sustainable projects for your clients.

Missed this webinar click here to view the recording
Home Automation Trends and Pitfalls presented by CEDIA

Integrating technology into a remodeling project can take on many forms — you don’t have to be the expert to guide your clients to the best solution. You simply need to have access to the resources. DIY products and systems are becoming more and more common, but that is only one option. A fully integrated home, which provides reliability, service and support, and is part of the home is the other end of the spectrum. Or perhaps your client wants the hybrid option, where some products are app-based and portable, and some products and features are long-lasting. Whatever the choice, learn more about DIY options, hybrid options and full-on integrated systems, and the tools you can have in your toolbox to assist your client with making the best decisions for their project.

Missed this webinar click here to view the recording
Hire Expectation —How to Hire the Right Workers That Fit Your Company

Hiring can make or break any organization and is one of the most important decisions you will make. Nobody ever sets out to hire a mediocre team member, but many times they settle on someone other than an A player.

Joe Divel has been with Case Design\Remodeling, Inc for 18 years and oversees the recruiting efforts at Case. Joe will share his insights and tips on how to effectively hire the best for your team. During this 60- minute webinar we will cover:

  • How to forecast and know when to hire/keeping in touch with prospects
  • Where do you find new team members
  • Basics of the Interview process
  • How to sell and marketing your organization to potential new team members
  • Leveraging your brand
  • Keeping your A players!!
Missed this webinar click here to view the recording
Design and Remodel Homes to Make Life Easier: Lessons from the Universal Design Living Laboratory.


Incorporating universal design in remodeling projects results in homes that are more convenient, accessible, functional, peaceful and safe for everyone during every stage of life — regardless of age, size, or physical ability. Find out what works, what sells, and where the challenges are from Rosemarie Rossetti, Ph.D, general contractor and owner of the Universal Design Living Laboratory, the top rated universal design home in North America. Rosemarie’s information-packed, interactive program will identify, room by room, what features can be added or changed to give clients total access, independence and peace-of-mind. Through this virtual tour and presentation, remodelers will gain a different sense of space planning and accessibility from the perspective of a person who uses a wheelchair.

Many clients are looking to remodel their homes to create their “forever home.” Remodelers who can counsel clients about universal design features and benefits, important to present and future housing needs, are in a better position to attract and keep clients for life. Conversations need to include a discussion about the importance of universal design and how homes that include these features will better serve the homeowners in the present, as well as in the future. See the research supporting a higher resale value and faster home sales when universal design features are included. Explore the costs versus value that universal design features add to a remodeled home. Come away able to communicate the concepts of universal design to your clients, and articulate smarter design solutions that provide independence for your clients with multiple needs and abilities.

Missed this webinar click here to view the recording
Conversations That Get Results

In this interactive, dynamic presentation, Vicki Suiter shows participants how to:

  • Build a great organization with top-performing employees
  • Get people to do what they say they’ll do
  • Motivate others to take effective action
  • Have honest, frank conversations with staff, clients and colleagues that build lasting relationships.
  • Get clear alignment and agreement on goals and deadlines

You'll leave Vicki Suiter's breakthrough talk with...

... new tools and resources that generate more consistent results with teams, along with easy-to-use strategies that effect positive change in the workplace. Vicki doesn’t just give participants tips and techniques, she provides the thinking and practices that help build great leaders, manager and employees.

Missed this webinar click here to view the recording
Setting up an internal Training Program

Learn the ins and outs of developing a training program that supports your business needs, meets regulatory requirements, and develops your employee's skills. Bill Robinson of Train2Build will give you the insight to meet your needs.

Missed this webinar click here to view the recording
Sales Training

Are you tired of hearing that your prospects need to “think it over” when you know they are just going to take all your information and shop your price around?  Do you find yourself ‘following up’ with prospects that have your bid, but can’t get them to make a decision….or even take your call?  Are you frustrated with doing a ton of ‘free consulting’ for a prospect only for them to take your work and use another contractor?

If so, join us for our November webinar with Tim Barry from Sandler Training.  As a former contractor and business owner, Tim has sold over $25MM in exterior home improvements, basement waterproofing and custom homes.  Today, he is a Master Sandler Sales Trainer who is teaching tradesman and contractors how to change the rules of the game with homeowners and helping to dramatically improve closing rates, profit margins and sales predictability.”

The webinar will cover

  1. how to uncover the home owner’s real reason to buy
  2. how to discover their true budget
  3. how to fully understand the decision making process as the sales person attains equal business footing with their prospect.

The time to stop being reduced to a commodity is now!  Join us for this one hour, interactive webinar!”

Missed this webinar click here to view the recording
Understanding your Businesses Metrics 

Have you ever wondered what really makes your business work?

We are having a one-hour webinar with Henry Goudreau, C.S.L., author, business coach, speaker and founder of HG & Associates, Inc. Henry has been coaching contractors for over 20 years and has developed a proven method to understanding what makes your business work.

In this one-hour webinar, he will show you what business metrics are, how to develop them,  and what metrics you need to understand to instantly improve your remodeling business.

He’ll cover:

  • Exactly why you want to know your business metrics, and how to leverage them for your success.
  • What metrics you need to focus on.
  • How you can easily drive more money to your bottom-line by using your business metrics.

If you ever dreamed of owning a remodeling business that works for you, this is the MUST-HAVE webinar you need to attend.

Missed this webinar Click here to view the recording