Schedule

9 am - 4 pm

2 – 4:30 pm

Chapter Leadership Workshop

 

8 am – 9 am

Opening Keynote 
9 - 10 am

Allyson Case Anderson
Founder & CEO Integro Builders
50 Shades of Cray: How to Identify and Protect Yourself from Unpredictable Clients

Construction is an invasive and often highly emotional experience for clients. The process can bring out the very best – and the very worst – of you and your clients. By the end of this session, you will have learned how to identify red flags of troublesome clients, best practices for becoming an influencer on your projects, and how to use your contractual language to avoid catastrophic disagreements with your clients and facilitate a positive, professional project experience.

Session 1
10 - 10:55 am 

Vanessa Dekoekkoek
There’s an App for That! A Designer’s Guide to Tech

Leveraging technology and making your design solutions stand out is easier than ever. Join us for a hands-on presentation where we will help you improve your design process with easy-to-use technology. By leveraging your existing design process and cloud technology, you will gain confidence in mastering the tools that can help with site analysis, conceptual planning, technical documentation, and communication. From inspiration to installation, you’re guaranteed to walk away with a new tool to help your design business.

Session 2
11:05 am - 12 pm 

Elizabeth Howell 
Getting the Most out of Your Supplier Relationship

Are your suppliers helping you get more leads, close more sales and grow your business? Make these relationships work for you, from branding to lead gen and market insights to marketing dollars. Find where you can take advantage of local business trainings and workshops. Learn the right questions to ask to make sure you’re working with the companies who will help you win and how to take advantage of everything they offer. 

12 -12:50 pm

Session 3
12:50 - 1:45 pm 

Jennifer Filzen
Stop The Bleeding! How To Recruit & Retain Awesome Employees During A Workforce Shortage. 

Don't let the workforce shortage hinder your business growth! Join Jennifer Filzen of Rock Star Marketing in this dynamic and interactive 50-minute class tailored exclusively for remodeling business owners grappling with the challenges of the current workforce shortage. Whether you manage a team of 5 or 50+, finding and keeping top-notch talent is the key to your business's success.
 

2 - 3:30 pm

House of Delegate’s Meeting (Open to All)
 
NARI Delegates are expected to attend and review important issues. Our annual officer election will also be held at this meeting. All those unable to attend in person can connect via video. 
 

Session 4
3:35 - 4:30 pm

Parker Schaffel
Harnessing Team Conflict To Emerge Stronger and More Profitable

With the high turnover rate of the construction and remodeling industry, teams are constantly forming and reforming with new team members. This inevitably leads to interpersonal conflict, affecting performance and productivity while generating in-fighting and even more turnover. That’s why an intentional approach to conflict management is critical for teams to get past this inevitable phase of group dynamics. Using the Thomas Kilmann model of conflict management and two frameworks for increasing respect and communication, teams can emerge from conflict stronger, more productive, and most importantly, more profitable. 
 

4:30 - 7:30 pm 

President's Welcome Reception at The Home Depot Design Center

Join us for a fun evening and dinner at The Home Depot's kitchen and bath destination. It’s much more than a place to shop, it’s a unique showroom featuring 30+ full-sized kitchen, bath and laundry rooms with a wide assortment of top brands. Transportation will be provided to the design center in Rockville, MD, and back to the hotel. Buses will depart at 5 pm.

8 - 9 am 

Breakfast and Networking
 

Day Two Keynote
9 - 10 am

Diane Welhouse, CKBR, CMC

Building Success Through Purpose, People, Processes and Performance

Is your business lacking consistency, growth, running your leaders and owning you, the owner? Do you have an intentional organizational culture with deep purpose on purpose?  Do you have the best players on your team to win?  Do you have procedures that create employee focus and accountability?  Do you have an annual operating plan and budget driving your long-range strategy? This seminar will focus on the 5P Business Operating System – your Purpose, People, Process and Performance with a Payoff of profit with happy employees, delighted customers and a winning business.

10 - 11 am 

Meet and Repeat: Networking with Industry Partners
 
Visit with our exhibitors and complete the punch card for your chance to win!
 

Session 5
11 - 11:55 am 

Wayne Ottum
Why Culture Rules – Creating an Organizational Culture to Drive Business Success
 
Today’s employee requires more from the company they work for.  They need a culture that supports them, helps them grow and develop, and truly cares about them.  Thus, businesses need to develop and maintain a culture that attracts and retains the top talent from today’s workforce.  Learn what today’s workforce needs and how to build and maintain a culture that attracts and retains top talent in today’s labor market.
 

Session 6
12:05 - 1 pm 

Mischa Fisher
When Does the Economy Return to Normal (and What Does That Look Like)?

The economy continues to surprise. We have competing narratives of growth and recession—the best housing market in a generation followed by the worst.  We'll cover in this session an update on the latest forward looking economic indicators, a broad look back at what 'normal' has looked like historically for the housing market, and an updated forward looking forecast for when the housing market returns to 'normal'. 

1 - 1:30 pm 

Lunch and Announcement of Industry Partner Giveaways
 

5 pm start

NARI’s Evening of Excellence™
 
Join us in a celebration of the 2024 Contractor of the Year (CotY) Regional winners and announcement of the National CotY winners. This in-person celebration will include a one-hour cocktail reception, hors d'oeuvres, and a live presentation that will showcase the most celebrated remodeling contractors in the nation. Join us as we toast the best of the best.

Sponsored by:

7:30 pm

Dinner on your own