Code of Ethics

NARI’s mission is to advance and promote the remodeling industry’s professionalism, product and vital public purpose. When you hire a NARI member company, rest assured that your remodeler will adhere to these core values and the code of ethics.

Selecting a remodeling contractor can be a challenge. NARI members adhere to core values and the Code of Ethics, which serves as a key differentiator between NARI member companies and non-members.

NARI's Values:

The National Association of the Remodeling Industry is committed to being:

Professional: Ethical and honest; committed to high standards

Open: Diverse and respectful; inclusive of many views and dedicated to free expression

Progressive: Informed and knowledgeable; resourceful and flexible

Member Focused: Focused on the importance of success, return on investment and profit lives

NARI's Code of Ethics:

Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity and responsibility in the conduct of business by:

  • Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety;
  • Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer;
  • Writing all contracts and warranties such that they comply with federal, state and local laws;
  • Promptly acknowledging and taking appropriate action on all customer complaints;
  • Refraining from any act intended to restrain trade or suppress competition;
  • Obtaining and retaining insurance as required by federal, state and local authorities;
  • Obtaining and retaining licensing and/or registration as required by federal, state and local authorities;
  • Taking appropriate action to preserve the health and safety of employees, trade contractors, and clients.
 
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