The following navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move through main tier links and expand / close menus in sub tiers. Up and Down arrows will open main tier menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
Remodelers like to tout that much of their business comes from word of mouth. And although that is something to be proud of, how do you encourage and increase word of mouth? Increase your communication and don’t only communicate to current clients, reach out to previous clients as well.
July 28, 2014 |
Not surprisingly, homeowners most want technology to help with cleanup in the kitchen, according to the technology portion of RICKI’s research, “Consumer Kitchen Trends: From Remodeling Rates to Technology Trends.”
July 21, 2014 |
Every remodeler advertises great customer service, but how do they really know if they’re meeting or exceeding their client’s expectations? Keeping a finger on the pulse of your company’s customer service performance must go beyond simply asking clients if they’re happy. Measuring your company’s ability to deliver great customer experiences should involve allowing homeowners to be completely candid with you, analyzing their feedback and creating actionable steps to improve your relationship with them.
July 14, 2014 |
The seeds of owning my own business were started when I was in kindergarten, sweeping up at my dad’s local auto shop. My dad was a good businessman and mechanic—he owned three shops. I learned a lot from him about running a business.
July 09, 2014 |
Social media allows anyone to have a voice and become a major influence in the community. Any customer who walks through your door or gets a bid from you could have hundreds or even thousands of followers in your area—or—his/her friends might. Word-of-mouth marketing can reach a worldwide audience through social media; thus, one bad experience could be retold to the masses.
July 08, 2014 |
NARI members from NARI Metro DC, Greater Baltimore Area NARI, NARI Mid-Maryland and NARI of Central Virginia made visits to several congressional offices last week, as a trial run to a broader lobbying day for NARI.
July 01, 2014 |