NARI University


NARI University is designed to help you make your company more profitable, navigate the critical issues facing the remodeling industry and identify industry and product trends. 

All NARI University events will run from noon to 1 p.m. Central Standard Time.

Upcoming Webinars

These webinars are free but require registration.

Proper Sealant Selection for Window and Door Applications

March 26, 2019 12 pm CST

Presented by: DAP


To create an effective building envelope, all penetrations in the exterior shell must be well sealed. This is especially true around windows and doors. Poor air sealing around windows and doors can allow the uncontrolled movement of air to infiltrate and exit the building increasing energy costs, reducing comfort, and negatively impacting indoor air quality.

This learning unit will specifically look at the industry compliance standards in residential construction related to air sealing around windows and doors, the best choice in air sealing products available today, and additional resources available to learn more about air sealing around windows and doors.

Learning Objectives:

  • Discuss the importance of air sealing around windows and doors
  • List specific industry specifications related to air sealing around windows and doors
  • Explain to customers the importance of using the right building product for the required specification when air sealing windows and doors
  • Utilize additional resources related to best practices in air sealing windows and doors

Not Your Grandfather's Drywall - The Evolution of Specialty Gypsum Products

April 18, 2019 12 pm CST

Presented by National Gypsum


There is much more to gypsum board than just ½” standard drywall.
Join Jay Watt and Chris Whitmire of National Gypsum to learn everything you ever wanted to know about drywall and more.

What you can expect to learn:

  • The evolution of gypsum board (drywall)
  • Why PURPLE
  • Different functional drywall panel products for specific applications

Understand the multitude of options available from National Gypsum and the Power of PURPLE


What Can You Learn from Shark Tank

April 23, 2019 12 pm CST

Presented by: Leslie Shiner


Shark Tank is not only a popular TV show, but a great learning opportunity to help you make your business more successful. The questions that the sharks ask are important for any business owner to be able to answer. Learn about improving profitability through better understanding of your pricing, including markups and margins. Be sure that you are recognizing revenue appropriately so you can truly measure your profitability. Do you know how to make revenue projections? Do you have healthy financial statements? Learn how to make your company successful enough to have the sharks in the Shark Tank be willing to invest.

Session Objectives:

  • Correctly measure and track margins, by profit center, to make good business decisions
  • Determine true labor costs to better manage projects
  • Uncover direct job costs hiding in your overhead costs to better manage margins
  • Create sound financial statements to correctly measure profitability

Job Costing with QuickBooks

May 16, 2019 12 pm - 1:30 pm CST

Presented by: Melanie Hodgdon


One of the most important things you can learn about your business is whether (and where) you’re making or losing money. The session will look at the process of creating a job budget (estimate) in QuickBooks and populating job-related reports with actual costs so you know where you stand throughout the production process and by the end of the job.

Specific areas covered will be:

  • Understanding the difference in levels of detail required in the estimate process vs. the job costing process
  • Review the importance of aligning estimating and job costing categories
  • Creating a QuickBooks estimate (the basis of comparing actual costs to budgeted costs)
  • Populating job cost reports
  • Getting fully burdened labor costs into QuickBooks job cost reports (whether you run in-house payroll or outsource it)
  • Interpreting reports
  • Creating and tracking change orders

This session is geared towards intermediate QuickBooks users, specifically those whose existing setups aren’t giving them the information they need.


Building a Marketing Plan for Results

June 25, 2019 12 pm CST

Presented by: Ammunition


Companies and business in the Remodeling Industry are under increased pressure to drive sales growth and ROI even with elevated costs for labor and materials. This webinar will walk you through the advantages of bridging the gap between the sales and marketing teams to build a growth model intuitive enough to help your team understand what it takes from a marketing perspective to surpass your sales goals.

Learning Objectives:

  • Attendees will learn how to leverage their internal stakeholders to build a strategy that key players can align with and build as one unified team.
  • Attendees will gain strategy insight of how to better define and understand their target audience to ensure marketing spend is deployed to drive growth.
  • Attendees will learn the advantages of sales and marketing team working together in order to create a predictive growth model based on marketing spend.
  • Attendees will gain skills and strategies that can help enhance their existing marketing plans to deliver on their business objectives.

Recorded Webinars

3 Steps to Dominate Your Local Market & Create More Profitable Sales

Presented by: Jack Jostes

Sponsored by: Diamond Kote Building Products & Waudena Millwork

Relying on referrals works - IF - you like constantly wondering where your next project comes from. We want to help elevate your business! Learn how to fill your pipeline with Qualified Leads that are warmed up and ready to buy high dollar remodeling projects! Let’s give you the confidence to say NO to the projects you don’t want, in this hands-on digital marketing webinar with featured speaker: Jack Jostes, the Author of the Amazon Best-Selling book, Get FOUND Online: The Local Business Owner’s Guide to Digital Marketing. Let Jack show you how easy this can be!

Jack will share 3 ways your website can accelerate your growth:

  • Generating qualified leads by getting found online
  • Tips on how to disqualify bad prospects with your website
  • Creating a sales process to consistently convert profitable customers

Register today and fast-track the growth of your business!

Missed this webinar? Click here to watch now!

How to Leverage a Choice of Payment Options to Increase Your Sales!

Did you know that over 1/3rd of homeowners who completed a home improvement project in the past year regret not spending more on the project? Have you ever wondered what influences your customers purchasing decisions? Join Mark Bernas, Senior Relationship Manager at EnerBank USA to learn about exciting market trends that can translate to more sales for you! In addition, Mark Bernas will show you how to leverage a choice of payment options to significantly increase your close-rate and project sizes!

 What you can expect to learn:

  1. Exciting trends in the $350b home improvement market that will make you glad you’re in the industry!
  2. Why homeowners are financing their home improvement projects—even when they have the cash on hand!
  3. Advantages and disadvantages of common payment methods
  4. Why homeowners value contractor provided financing
  5. How payment options directly impact close-rate and project sizes

Missed this webinar? Click here to watch now!

Strategies for Leading Your Company through NARI Accreditation

Achieving accreditation to NARI's Accredited Remodeling Company program can seem like a daunting task, especially when you first review the comprehensive compliance elements of the Accreditation Standard. While many remodeling company owners are interested in pursuing NARI Accreditation to both improve their business operations and boost their business' credentials, they're often overwhelmed with the compliance process and unsure where to begin.

We want to help. In this webinar, Dan Taddei, NARI Director of Education and Certification, will demystify the elements of the NARI Accredited Remodeling Company Standard and help you understand how to guide your remodeling business through the compliance process.  

Dan will cover:

  • What each compliance element means
  • Why it is important for a remodeling business to implement the management elements outlined in the Accreditation Standard
  • Tips on compliance with the Standard elements, along with helpful resources
  • General overview of what the Accreditation Board expects to see as they review your company’s accreditation assessment

We hope that, whether your company pursues NARI Accreditation or not, this webinar will assist you in building a better business with standardized and documented processes, which will allow you to spend more time where it matters most for the growth of your business.

Missed this webinar? Click here to watch now!

2019 Internet Marketing Trends - How to Stay Ahead of the Curve

Your website and marketing it on the internet are critical pieces to the long-term success of your company.  Google has made several changes recently that impact the strategies used by small and medium businesses to rank well for consumer searches.  We’ll review those changes and learn some tips to stay ahead of your competition in 2019.  

Presented by: John Leutermann Web Marketing Manager at Weather Tight Corporation and Owner of Big Rock Marketing

Missed this webinar? Click here to watch now!

Boost Your Remodeling Skills and Credibility with NARI Certification and Accreditation

You have probably seen the letters behind a peer’s name, or heard about NARI Certification and Accreditation but maybe have not had the opportunity to fully explore the various programs NARI offers. Certification and accreditation can help take your career and your business to the next level.

Join NARI National Education Manager Plamena Todorova for an informative webinar about the numerous individual professional certifications NARI offers, as well as NARI’s Accredited Remodeling Company accreditation program for remodeling businesses.

Covered in this webinar:

NARI Certification

  • What is it?
  • How does certification benefit me and my career?
  • Which certification is the best fit for my career?
  • How do I become certified?

NARI Accredited Remodeling Company

  • What is it?
  • How can NARI Accreditation benefit my company?
  • What is included in the Accreditation Standard?
  • What is the accreditation process?
  • How can I lead my company through accreditation?

Missed this webinar? Click here to watch now!

Design Professionals Forecast Luxury Kitchen Trends

Presented by Sub-Zero, Wolf

This course educates architects and designers about what kitchen design professionals in the field consider:

  • The hottest, trendiest and most requested enhancements to functionality in a luxury kitchen
  • The most requested design styles, layouts, green features, and appliances.

Learning Objectives

By the time you have completed this learning unit, you will be able to:

  • Describe kitchen design features that add function to a luxury kitchen.
  • Explain energy savings and healthy trends in luxury kitchens.
  • Discuss resource conservation trends in luxury kitchens.
  • Examine aesthetic trends in luxury kitchen design.
  • Define luxury cooking and refrigeration trends.

Missed this webinar? Click here to watch now!

Universal Design for Independent Living

Presented by Sherwin-Williams

As millions of Baby Boomers turn 65 and older, remodelers will increasingly be called upon to renovate homes that foster independent living and provide clients the ability to age in the comfort of their own home. Accessibility, usability, functionality and safety are of paramount importance - but not at the expense of a beautiful space.

What you will learn:

This course will explore tips for creating a home that works for all generations, with particular emphasis on the role of color, sheen and lighting on aging eyes. We will also discuss tips for incorporating independent living strategies into your plans, as well as how to manage "aging in place" conversations with homeowners.

Missed this webinar? Click here to watch now!

Specifying Luxury Kitchens in Small Spaces

Presented by Sub-Zero, Wolf

This educational unit has been designed to educate architects, designers, contractors and installers about Specifying Luxury Kitchens in Small Spaces.

While primary homes are big and getting bigger, there are many reasons why an architect or designer is likely to encounter smaller kitchens. The cases range from city apartments to vacation condos to pied-a-terres and even yachts.

While kitchens in these residences may be relatively small, they can still have the upscale finishes, quality appliances and all the bells and whistles the luxury clientele expects.

This course describes general design considerations for specifying smaller kitchens, discusses refrigeration and cooking appliances that make most sense in a smaller space, and then suggests how to spread kitchen functions beyond the kitchen and into the rest of the home.

Missed this webinar? Click here to watch now!

How to Close More Sales in Less Time!

Presented by 2020

The remodeling industry is constantly growing and evolving. But as the demand for home remodels continue to rise, so does your competition! How do you stay ahead of your competition and close more business? This is where technology comes into play. Using technology in your design/build business can not only help you close more sales, it can also make your entire design and sales process more efficient and keep you a step ahead of your competitors!

Join 2020 product expert Vanessa DeKoekkoek for a complimentary webinar and discover how you can enhance your dynamic business and become more profitable and productive.

What you can expect to learn:

  • Learn how to define the right sales process for your business
  • Discover the technological tools you need to improve your design and sales process
  • Uncover quick, easy and inexpensive ways of implementing Virtual Reality in your presentations
  • Learn how to shorten your sales cycle by better engaging your customers and closing sales in less time

Missed this webinar? Click here to watch now!

Modern Cooking Technologies for the Luxury Client

Presented by Sub-Zero, Wolf

The purpose of this webinar is to explain the modern cooking technologies available for the luxury client – especially convection, convection steam, and induction cooking – and how they can be used to prepare food more quickly, that tastes better and is more nutritious.

Learning Objectives

  • Describe the history of cooking and appliances
  • Discuss convection cooking
  • Describe convection steam cooking
  • Discuss induction cooking
  • Identify cutting-edge/modern features in specialty cooking appliances

 Missed this webinar? Click here to watch now!


Marketing to Millennials

Presented by HomeAdvisor

Millennials, the nation’s largest and most influential group of consumers, are on pace to own 30 million homes by 2030. Understanding this new generation of homeowners is an important part of making the most of the Millennial boom.

This webinar will help you learn how you can profit from their real estate takeover.

Learning Objectives

  1. Get to know the big picture stats of the Millennial population
  2. Understand the Millennial mindset
  3. Learn ways to break through to America’s mightiest consumers
  4. Win not just Millennials’ business, but also their loyalty

Course Outline

Have a strong online presence: Millennial homeowners rely on the web to find and vet pros before hiring. Create a robust online profile to increase your visibility and trust with millennials.

Focus on communication: Millennials require regular communication throughout projects. Fine-tune your client communications to satisfy millennial expectations.

Showcase unique skills: Many millennials aren’t looking for a forever home. Being able to tackle several projects will help you land more jobs as Millennials prepare their homes for sale.

Empower them: Empower Millennials to both decide and act. Make it easy for your millennial clients to review your work, find reviews by their peers, and contact you to schedule an appointment.

Missed this webinar? Click here to watch now!


Specifying Luxury Kitchens for Aging in Place

Presented by Subzero-Wolf

This webinar has been designed to educate architects, designers, contractors and installers about Specifying Luxury Kitchens for Aging in Place.

The need for kitchens with Universal Design, which are accessible for the greatest number of users no matter what their ability or disability, is spelled out.

The percentage of the population over 65 is fast growing, and the vast majority of people want to stay in their homes as they age, but most homes are woefully inadequate to be safe and accessible for this population.

This course describes general design considerations to make a luxury kitchen suitable for all users, and indicates which features in cooking and refrigeration appliances are safe and accessible

By the time you have completed this learning unit, you will be able to:

  • Explain the need for universal design for aging in place and how it works.
  • List the general design considerations for an accessible kitchen.
  • Discuss specification of cooking appliances for aging in place.
  • Discuss specification of refrigeration appliances for aging in place

Missed this webinar? Click here to watch now!


Detailing Continuity in Building Enclosure Systems

This webinar emphasizes the importance of detailing continuity in maintaining the integrity of the four control layers of the building enclosure. We will explore methods for identifying areas where continuity can be disrupted and solutions for maintaining control layer continuity in these areas.

Missed this Webinar? Click here to watch now!


Lead Management for Remodelers

Having proper lead management is a key element to a successful remodeling business. In this webinar we will discuss the importance of managing your leads through a CRM system, creating a workflow to ensure each prospect is receiving the same experience and defining the sales metrics that will get your business to your final goal.  

Key Takeaways:

  1. Creating or using an existing Lead Management system to stay efficient in managing all prospects.
  2. Creating and using a template or workflow to ensure each lead is properly nurtured. 
  3. Defining and tracking sales metrics to achieve your company’s goals. 

Missed this Webinar? Click here to watch now!


7 Steps to Time Mastery By Mark Richardson

Are you stressed for time? You don’t seem to have enough to get done what you need to get done? This webinar is for you! Mark Richardson will provide the following take-aways:

  • Understanding time
  • Visualize time
  • Reducing the reactive time
  • Squeezing out more hours a day … a gift of time
  • Do a time autopsy
  • 10 Most common time wasters
  • Time mastery system

Missed this Webinar? Click here to watch now!


How Small-Duct HVAC Fits Your Retrofit

Small-Duct High Velocity (SDHV) HVAC systems provide superior indoor comfort solutions for professional remodeling projects – from whole-house renovations to room additions and build outs.  These technologically advanced, energy efficient, and unobtrusive systems equip renovation professionals with a powerful tool - whether their projects involve upgrading older homes built before the inclusion of central air, or they are simply looking to add superior HVAC to new homes and additions without alterations to the original design – and provide significant benefits to their customers.  Please join us March 27 at Noon Central for a comprehensive overview of SDHV systems from industry leader, The Unico System.


Missed this Webinar? Click here to watch now!


Paint 101: Paint and Coatings Technology

This course will offer an introduction to paint and take a closer look at the evolution of paint technology.  We will analyze the components of paint, specifically the different types of binders available and compare and contrast them.  This course looks at the different sheens available on the market and helps the learner select the right type for their project.  This course will identify the properties of a “green” paint, and the benefits of specifying them for a project.  Finally, we will wrap up by identifying common paint performance issues and evaluating the reasons for their failures and ways to prevent them.

  1. Learning Objectives
  2. Discuss the evolution of paint technology
  3. Understand the functional properties of paint and coatings
  4. List the four basic components of paint
  5. Identify different sheens and know when to use each one
  6. Understand VOC and how to choose a “green” paint
  7.  Identify common paint performance problems and how to prevent them

This program brought to you by Sherwin-WIlliams

Missed this Webinar? Click here to watch now!


Why Your Directory Listings Can Make or Break Your Business Online

Presenter: Brian Dickerson, Townsquare Interactive

Have you heard of NAP? Learn how directory listings with correct name, address and phone info can boost your business and why bad info can cause your remodeling business’s credibility to take a hit.

Missed this Webinar? Click here to watch now!


What is SEO?

Presenter: Brian Dickerson, Townsquare Interactive

SEO stands for search engine optimization, and it’s what allows your customers to find your remodeling business online. During this webinar, you’ll learn about the components that go into a strong SEO strategy and where the future of search is headed.

Missed this webinar? Click here to watch now!


How to be the Remodeling Hero in Today’s Digital World

It’s not easy to standout online and reach new customers in the world of the internet. You can’t ‘help everyone’ or ‘win over every customer’ but you can win the right customers over by having a great online presence. Explore what it means to find customers specifically looking to hire a remodeler and increase your profits rapidly. Get takeaways on how to win the hearts of homeowners and be a star in your industry. Learn a few quick and easy strategies to get noticed by new customers. Understand digital trends and how to showcase your business so you can maximize your lead conversion.

Presented by: HomeAdvisor

Missed this webinar? Click here to watch now!


Effective Client Communication in Construction

Effective communication with your client is vital to the successful completion of any construction project. Good communication can lead to repeat business and referrals. Poor communication can result misunderstandings, poor reviews on social sites and even legal issues.  Buildertrend’s Client Portal is the perfect vehicle to keep you and your client on the same page and on great terms. In this webinar we will look at how the Client Portal allows you to share the information you want the client to have – like schedules, selection deadlines, photos, change orders and much more.

Presented by: Buildertrend

Missed this webinar? Click here to watch now!


Internet Marketing Trends-How To Stay Ahead Of The Curve

If you build it (your website) they won’t come.  Just building a website isn’t enough to get a steady flow of internet leads.  Your website is one of your most important marketing tools.  It takes effort and a dedicated budget to get your site to provide a consistent flow of potential customers.  Learn about the up-and-coming internet marketing trends and how you can use them to stay ahead of the competition.

Presented by: John Leutermann Web Marketing Manager at Weather Tight Corporation and Owner of Big Rock Marketing

Missed this webinar? Click here to watch now!


6 Smart Green Products That Also Improve Your Client’s Safety and Ease

Find out what six products can be included in homes that are both green and universal design. Remodelers will learn about the benefits of universal design and what products can be selected to make life easier and are energy and water efficient.

Our presenter, Rosemarie Rossetti, PhD. will share products used at the Universal Design Living Laboratory, the most ambitious national demonstration home and garden. This is the top rated universal design home in North America earning three national certifications. For the green features, the home received a Silver certification on the LEED for Homes program from the U. S. Green Building Council. The home earned a Gold rating from the Home Innovations Research Labs, subsidiary of the National Association of Home Builders on the ICC 700-2008 National Green Build Standard.

Your takeaways will be:

  1. Elements of a sustainable home: economical; environmental; sustainable
  2. LEED for Homes includes universal design and visitability features
  3. Flooring that is green and universal design
  4. Window features that are green and universal design
  5. Toilet features that are green and universal design
  6. Showerheads and handshower features that are green and universal design
  7. Door features that are green and universal design
  8. Landscape paver features that are green and universal design
  9. Initial product cost versus long term value
Missed this webinar? Click here to watch now!


 Financing Options for Remodeling Projects

“HELP US! We have an old and dated home that needs “sprucing up”. “My wife is having triplets –We need more space – NOW.” “Our parents have mobility and vision issues and are moving in with us. We want to get started soon, but do not know how to finance our project.”

These and many other similar scenarios are not uncommon. Most professional remodelers and designers do not know how to offer their clients a knowledgeable answer. But the smart and successful remodeler or designer always has an answer to their clients’ financing challenges. Those informed professionals will have on their teams the best financing experts ready to help finance almost any size project.

This webinar will give an overview of the pros and cons of various financing options, so you can help guide your clients towards getting their project underway.

Presentation Objectives

  1. Why You Need To Know About Financing Options
  2. Non-Borrowing Options
  3. Borrowing Options
  4. Who Should Be On Your Finance Team
  5. Next Steps

Presented by: The Living In Place Institute 

Missed this webinar? Click here to watch now!


Manage Your Jobs on the GO

All remodeling companies are looking to utilize their mobile devices to better manage their jobs when in the field. This webinar will take a look at the current devices, software and apps that are available to construction companies today. More specifically, we will discuss how correctly utilizing these available apps can save a construction company up to 9 hours per week and exceed the expectations of the information-hungry buyer of 2017.

Brought to you by BuilderTrend.

Missed this webinar? Click here to watch now!


INSIDE OUT: Bringing Indoor-Outdoor Living Spaces to Your Clients’ Remodel

Presented by: Brenda Brunk, Product Planner, Marvin Windows and Doors

As the indoor-outdoor living trend continues to grow, so does the demand from your clients. From living areas to backyard kitchens, indoor-outdoor trends can give a home an inside-out twist. Creating seamless transitions between these spaces is an important consideration when remodeling a home -- one design change can blur the lines between indoors and outdoors and can have a great impact on the way your clients experience everyday life.

Join us for this webinar to learn about things to consider and the solutions available when designing a new indoor-outdoor space into a remodel.

Missed this webinar? Click here to watch now!


Best Practices for Finding and Retaining the Best Candidates

You could do more projects if you had the workforce to do the work.  That seems to be a very common problem for remodelers today.  This webinar will discuss best practices:

  • To use for searching and finding qualified Candidates
  • To identifying the traits that signal a winning employee
  • For developing creative retention strategies to keep your best workers

This webinar presented by Angie’s List.

Missed this webinar? Click here to watch now!


Universal Design for Independent Living

Between 2012 and 2050, the US will experience considerable growth in its older population. As millions of Baby Boomers turn 65 and older, designers, remodelers, and new home builders will increasingly be called upon to renovate and design homes that foster independent living and provide clients the ability to age in the comfort of their own home. Accessibility, usability, functionality and safety are of paramount importance – but not at the expense of tasteful décor and a pleasing aesthetic. This course will explore tips for creating a home that works for all generations, with particular emphasis on the role of color, sheen and lighting on aging eyes. Finally, we will discuss tips for incorporating independent living strategies into your designs, as well as in to conversations with your clients.

Learning Objectives:

•  Understand characteristics of the Baby Boomer generation, and how their numbers and interests shape demand for independent living strategies.

•  Consider tactics for renovating and designing homes that are accessible, usable and safe for all generations, but especially to those who are elderly.

•  Explore the role of color, sheen and light on aging eyes and determine optimum selections for comfort and functionality.

•  Discuss tips for incorporating independent living strategies into your designs, as well as how to manage “aging in place” conversations with your clients.

Brought to you by Sherwin-Williams

Missed this webinar? Click here to watch now!


How To Easily Generate Positive Online Reviews

Presenter: Brian Dickerson, Townsquare Interactive

Establishing a strong reputation online is critical to earning new business. Learn what goes into the decision-making process when homeowners consider a remodeling project and how you can generate online reviews that bring you more business.

Missed this webinar? Click here to watch now!


Holiday Refreshes from Kohler

With the holiday season right around the corner, get your clients ready for all of the entertaining they’ll be doing. From innovative, clean features in the bathroom, to functional and expressive styles in the kitchen, you can quickly and easily give your clients a refreshed look. In this webinar, we’ll discuss what consumers are looking to get out of these spaces, especially when it comes to having guests interact with them, key products and pairings that meet their needs that  will help them to show off their personal style, and tools and resources  that Kohler has designed specifically for the professional.

Missed this webinar? Click here to watch now!


Transform by Caesarstone

JasonJoin Jason Cameron, Licensed home improvement contractor and host of DIY Networks' Desperate Landscapes, Man Caves, and Sledgehammer, as he dives into the benefits of Transform by Caesarstone, a cutting-edge quartz countertop overlay

Professionally applied on top of existing counters, Transform by Caesarstone dramatically cuts renovation time from weeks to hours

Each renovation is one-of-a-kind but you need more than one solution. Learn all about Transform by Caesarstone and how this new overlay can expand your opportunities


Missed this webinar? Click here to watch now.


Create Interprofessional Teams for Living In Place

Your clients deserve the best possible solutions, the first time, every time. Now, more than ever, it is vital to have qualified interprofessional teams for all your projects. Learn from the experts:

  1. The value of interprofessional teams (this can include the above analogy)
  2. Characteristics of high performance teams
  3. Choosing team members
  4. How to create interprofessional teams
Missed this webinar? Click here to watch now.


Keeping Busy in the Off Season

The reason to market during your peak season is because this is when most customers are finding and interacting with you. In this webinar your will learn:

  • Role of marketing in peak season – choosing the work you want to do
  • The benefits of offering a planned maintenance programs
  • How to offer and schedule upgrade opportunities

Presented by Angies List

Missed the webinar? Click here to watch now.


Social Media for Your Business

Presented by: Emily Finley, Senior Corporate Communications Manager, Marvin Windows and Doors

With the increased monetization of social media, engaging with your audience is no longer free. As one social media expert recently wrote, “Put your money where your post is.” Attracting an engaged social media audience on the most popular platforms, such as Facebook, Instagram and Houzz, requires planning, funding and time. Join us for this webinar to learn more about which social media platforms are worth the effort and how to up your business’ impact on them.

Missed this webinar? Click here to watch now.


RE-Evaluating Kitchen Surfacing

Description: The design of the common modular kitchen has, for almost a century, remained largely unchanged. Veering away from its basic conceptual arrangement, this course presents a discussion on the use of quartz surfacing in innovative kitchen design concepts that are created with optimal functionality in mind. Also reviewed are the characteristics, performance benefits, and application possibilities of quartz surfacing.

Missed this webinar? Click here to watch now.


Custom Showering with Kohler

Description: At Kohler, we believe a shower should transform the user and make the journey of their day more meaningful and memorable. Our showering experiences are designed to make the daily ritual an escape from the ordinary. With more and more consumers looking for custom solutions that will provide a spa-like experience, only Kohler has everything you need to create to deliver on that expectation. In this session, we’ll explore the product solutions, resources, and support that Kohler offers to help you create the space of your client’s dreams. While we believe a shower can be many things, it should never be ordinary. When you step into a KOHLER® shower, the only question is, where do you want to go?

Missed this webinar? Click here to watch now.


Clearing the Air: Fresh Ideas in Kitchen Ventilation

Focus of Presentation: help you increase effectiveness of kitchen ventilation within your design spaces

Topics Covered:

  •          Importance of Good Ventilation
  •          Key Concepts and Terms
  •          Design Considerations
  •          Style, Design, and Product Specification Options
  •          Client Communication
Missed this webinar? Click here to watch now.


Your Customers Are Talking About You:  Do You Know What They Are Saying?

Thanks to social media, you no longer own your brand – your customers do. With the click of a mouse or the tap of a finger, your customer can tell the world about their experience, and strangers will use that information to make decisions about whether to buy from you.  Learn what you need to know about customer service in the post-internet world, including:

  • Just what are your customers saying about you?
  • Is social media scaring away your customers?
  • How do you change the stories your customers are telling?
Missed this webinar? Click here to watch now.


Remodeling for Independence and Dignity – Without Talking About It!

Because almost 90% of seniors want to continue to Live In Place™ in their homes and 70% of seniors now remodel for safety, this webinar will help your business prosper and grow for this market.

You will learn the importance of a standardized app checklist to quickly and accurately evaluate the needs and make recommendations for all your clients, and help reduce your liability.  

At the end of this session you will be able to:

  • Understand how to sell designs and products for independence and dignity without talking about it.
  • Go beyond Universal Design and Aging-In-Place with the most up-to-date information available to recommend and provide safety solutions for every project.
  • Recognize the benefits of establishing a collaborative team to meet your clients’ needs.
  • Increase your business and profits through a solid business approach to accessibility, comfort and safety.
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Nail down your employee costs to raise profits
(or How underestimating the true cost of field labor can kill profits)

Ask any contractor what’s hardest to estimate, and s/he will probably say labor. As difficult as it may be to predict how long it will take your crew to complete a set of tasks, it’s nearly as challenging to know how much it will cost you to get those tasks done.

This session reviews the hard and soft costs associated with getting that one hour of work done, and explores the consequences of failing to do so.

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Designing to Disguise: The Art of Hiding Technology

Home electronics should integrate seamlessly into a home's design and décor. This course reviews the three-pronged approach to hiding technology - advance planning, design philosophy, and product selection - which are available for minimizing the visual impact of electronics without compromising performance. Specific challenges and recommendations related to hiding video displays, projectors, speakers, controls, cameras, and equipment racks - among others - will be addressed. This course speaks to innovative and creative ways to lessen the visual impact of electronics by making them low-profile, hidden or camouflaged, or even invisible!

Learning objectives for this course:

  • Review various residential systems and technologies and the unique approaches that can be used in the concealment process.
  • Discuss how advance planning, design philosophy, and product selection affect the proper functionality of the installed products without compromising design integrity and aesthetics.
  • Discuss methods and strategies for hiding technology in safe, convenient, and secure methods.
  • Analyze technology implementation planning process.
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Kohler Toilets

KOHLER Toilets are on the leading edge of design and innovation. From our sleek, clean designs, to utilizing the latest technology in our intelligent toilets, Kohler offers a solution to meet every client's needs. Join us on May 23rd, to learn more about Kohler's Toilet Leadership and see some of our new products. All webinar attendees will be entered into a drawing for a chance to win a 2pc Cimarron Skirted Toilet!

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Closing the Loop: The estimating to job costing process using QuickBooks

Too often, successful estimating done outside of QuickBooks leads to ineffective job costing in QuickBooks because the system for building the estimate doesn’t match your QuickBooks setup. Learn how to start from your estimating system, build a parallel job costing system in QuickBooks, enter data correctly, and follow through with useful job cost reports. If you’re not using estimates in QuickBooks now, see what they can do for you. If you’re not confident about the accuracy or completeness of your job cost reports, learn how to improve them. If your invoices show too much, too little, or just don’t look the way you want them to, find out how to modify them so they work for you.

  1. Discover how to create an appropriate match between the way you estimate and the way you job cost 
  2. Follow the steps in QuickBooks from entering an estimate to creating (and making sense of) the job cost reports
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Proper Planning for Residential Electronic Systems

As with other rough-in trades (mechanical, electrical, and plumbing), electronic systems should be planned for well in advance of construction and documented at the construction drawing phase of design. This course describes the processes used by professionals in the project planning, design, and installation phases of electronic systems. Participants will be able to identify different types of residential systems and the unique impact of each on specific design considerations, such as space, framing, electrical, and ventilation requirements. This course will also help attendees identify and analyze the benefits of working with trained electronic systems professionals.

  • Identify the different types of residential systems and unique considerations of each
  • Describe the processes used by professionals in the project planning, design, and installation phases of electronic systems
  • Determine electronic systems impact on the design and construction relative to:
    • Space allocation
    • Framing requirements
    • Electrical and conduit requirements
    • Ventilation and millwork requirements
    • Home theater design
  • Recognize essential timeline for selecting and engaging an electronic systems professional for your project
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Using Electronic Adaptive Technologies to help People Live in Place

Because almost 90% of seniors want to continue to Live In Place™ in their homes and 70% of seniors now remodel for safety, this webinar will help your business prosper and grow for this market. And many of these people are relying on electronic technologies in their home to make living much easier.

As more and more individuals, especially older ones, choose to stay in their home, there are many challenges that they encounter. Electronic assistive technologies can make Living In Place easier and a much more conducive possibility.

At the end of this session you will be able to:

  • Understand the State of Electronic Assistive Technologies & Trends
  • The sort of Electronic Assistive Technologies for:
    • Mobility Challenged
    • Hearing Challenged
    • Vision Challenged
    • Cognition Challenged
    • Overall Home Safety
  • How to sell and service these in your business.
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How Consumer Financing Can Significantly Boost Your Sales

Recently, a leading home improvement business in Cleveland increased sales by double-digits by offering financing as part of their standard selling practice to every customer.  How did they do it?  Technology played a key role. So did a few proven sales techniques, a simple message and a little applied psychology.

In this webinar, we’ll provide easy-to-follow guidelines on how you can use consumer financing as a tool to close more sales, increase average order value, improve your cash-flow and grow your business.

  • If you don’t currently offer financing, you’ll learn how to drive higher close rates by offering the right financing program to the right customer at the right time. More customers say “yes” when offered flexible financing solutions.
  • If you currently offer financing, you’ll learn how to upsell larger jobs by deploying a few simple sales techniques and an effective, easy to use mobile app.
  • We’ll use real-world examples to show your sales team how easy it is to offer financing as part of the sales process.
  • You’ll learn how the right financing partner can help you get paid faster and significantly improve your cash flow.

Consumer financing is the fastest way to grow your business in 2017.   Join us as GreenSky’s Senior Vice President of Sales, Jeffrey Gold, shares how easy it is to leverage today’s most advanced financial services technology to sell more.

Missed this webinar? click here to view the recording


Lobby Your Local Representative:  It’s Easier Than You Think

For many Americans the thought of lobbying their elected officials is daunting.  Yet, officials need to hear from their constituents in order to fully do their job.  This webinar will help you understand how to make your voice heard and be an advocate for remodelers and small businesses.  The course will go over how to succinctly present an issue, how to make “the ask,” and how to follow up to get a response.  Grassroots mobilization will also be covered, as well as enhancing your voice through coalitions.  You will also learn how to use the NARI website to identify your elected officials and communicate with them.

The webinar will be led by three former elected officials:

The Honorable Tim Hutchinson
Former U.S. Senator and Congressman

The Honorable Charlie Bass
Former U.S. Congressman

The Honorable Albert Wynn
Former U.S. Congressman

Randi Hutchinson, Esq., an attorney and former Congressional staffer will also participate.

Missed this webinar? Click here to view the recording
The Five Keys to More Leads, More Sales and More Thrilled Customers!

Do you want to grow your remodeling business in 2017?  If so, it’s really time to rethink sales and marketing as we’ve known it!

Consider this… over the past few years the way people buy (and shop) has changed dramatically, but, most companies are still using the same outdated strategies and methods in their way of doing business. This HAS to change!

In this special webinar, we will be joined by Tim Musch - Director of Business Development at MarketSharp, who will detail 5 easy-to-implement strategies guaranteed to result in more leads, more sales and more thrilled customers who will spread the word about your company.

You’ll learn how to properly align your marketing and sales efforts with TODAY’s consumer which is critical for success in our changed marketplace.  In 2017, consumers are demanding a buying experience that meets THEIR needs and it’s your job to craft this experience that makes your company irresistible.

Some of the powerful items covered include...

  • What Bob Dylan, Vince Lombardi, Bill Gates, and Steve Jobs have to say about optimizing your success
  • Why you might be “Looking for Leads in all the WRONG Places”
  • How to easily generate cost effective leads when you need them through ‘Micro Marketing”
  • Why you HAVE to strike the right balance between online and offline marketing
  • Specific strategies to turn your unsold leads into profitable business (huge)
  • How to put your follow-up efforts on autopilot
  • Simple processes to easily create "lifetime" customers (repeat/referral business)
  • How you can grow your business this year by over 60% while only getting 10% better at what you do (really!)
  • What is Conversion Rate Optimization (CRO) and why it’s critical to your success
  • How to breathe life into and convert more of your internet leads
  • Proactive methods to consistently get profitable referrals
  • How to proactively stimulate positive online reviews for your business
  • The secret to stop important things from "falling through the cracks"
  • What Key Performance Indicator (KPI) numbers you absolutely need to know about your business
  • Much More!


Missed this webinar? click here to view the recording


Understanding and Implementing OSHA's New Silica Standard for Construction

On March 25, 2016 OSHA issued a new rule to better protect workers exposed to respirable crystalline silica on the job. The rule will affect many home remodelers who work with concrete, brick, stone, and other crystalline silica-containing materials. This webinar will review the key provisions in the new  standard for construction and explain what home remodelers need to do to comply with the standard.

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Utilizing Technology to Increase Profits: Is Technology a Time Saver or Time Waster

Leslie Shiner of The ShinerGroup will discuss the current state of technology and what is best to use to maximize your business.

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Understanding your Businesses Metrics 

Have you ever wondered what really makes your business work?

We are having a one-hour webinar with Henry Goudreau, C.S.L., author, business coach, speaker and founder of HG & Associates, Inc. Henry has been coaching contractors for over 20 years and has developed a proven method to understanding what makes your business work.

In this one-hour webinar, he will show you what business metrics are, how to develop them,  and what metrics you need to understand to instantly improve your remodeling business.

He’ll cover:

  • Exactly why you want to know your business metrics, and how to leverage them for your success.
  • What metrics you need to focus on.
  • How you can easily drive more money to your bottom-line by using your business metrics.

If you ever dreamed of owning a remodeling business that works for you, this is the MUST-HAVE webinar you need to attend.

Missed this webinar? Click here to view the recording