NARI has developed a strong network of knowledgeable speakers on a variety of topics relevant to the remodeling industry.
Each year, we deliver dozens of live educational webinars to give you access to the most up-to-date content.
These educational sessions will give you many actionable ideas you can implement in your company to boost profitability and overall operational effectiveness.
Each webinar is worth one Continuing Education Unit (hour).
Mastering Communication: Four Frameworks for Building Stronger Relationships with Clients and Teams
April 30, 2025, 12 pm CT
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Communicating effectively isn’t hard. It just takes an intentional focus on the important tenets of communication. By using practical frameworks — four easy-to-remember acronyms — you can improve your ability to communicate effectively and build stronger bonds with clients and team members.
By putting these frameworks to use, you can improve interactions with others, build trust, and drive better outcomes for yourself, your clients, and your team.
Tune in to learn:
- why communicating can be difficult and how these difficulties can be overcome
- the five tenets of active listening
- proven frameworks for active listening, talking to clients, addressing customer service needs, and delivering and receiving actionable feedback
Presented by:
Parker Schaffel is a Certified CliftonStrengths Coach with more than a decade of experience in coaching, leadership instruction, and facilitation. He helps clients harness their natural talents to tackle challenges and strengthen teams. Known for fostering respectful yet honest conversations, Parker specializes in team dynamics, conflict resolution, feedback, collaboration, and personal leadership growth.
Mastering the Nine Components of Extraordinary Leadership
May 21, 2025, 12 pm CT
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Master the art of extraordinary leadership by unlocking the three sides of the leadership challenge, tapping into your unique strengths, and understanding effective performance management in the remodeling industry. Whether you are a seasoned leader or new to the role, this presentation will boost your confidence and leadership capabilities, transforming the way you lead your remodeling company.
Attendees will receive a checklist for improved leadership performance.
Presented by:
Wayne Ottum is a consultant, author, and speaker who has dedicated over three decades to driving success in the professional service industry. Wayne has a passion for empowering leaders and reshaping businesses. He holds a master’s in organizational management, a bachelor’s in secondary education, and a certificate in technology management — credentials that underscore his commitment to education and innovation.