Remodelers Experiencing an Upturn in Growth as Bigger Projects Rebound

Conducted in late June, the second-quarter 2015 NARI Remodeling Business Pulse (RBP) data of current and future remodeling business conditions found a sharp upturn in remodelers’ ratings for current business conditions.

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Customer Service Warning Signs: Is Your Company Slipping?

Does your company provide a satisfactory customer experience?  Hopefully the answer to that is yes, but it’s important for business owners to stop, really think about this question, and take its implications seriously.



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The ABCs of EMV: Adopt the chip standard and prevent big losses

The new global smart card standard in payments is coming to the U.S. by October 1, 2015. You may need to upgrade your current point-of-sale terminal or POS software, so you can accept EMV or chip enabled cards – or else the fraud liability will shift to you.

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Book Review – The Elements of Building—A Business Handbook for Residential Builders & Tradesmen

Have you been looking for a book that answers all those little questions that come up? I recently had the opportunity to read the book, The Elements of Building—a Business Handbook for Residential Builders & Tradesmen,  by Mark Q. Kerson and published by From The Ground Up Publishing.

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Understanding the Basics of Content Marketing

If you spend any time at all reading marketing blogs, then you’re surely familiar with the term content marketing—but do you really know what it means, and all that it entails?

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Congratulations, New NARI Certified Professionals!

Congratulations to the following NARI members who recently became certified. A certification identifies remodelers as dedicated professionals and acknowledges personal achievements, improves level of practice and identifies them as an industry leader.

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2015 NARI Chapter Community Service Award Winners

An accident left a Wisconsin man paralyzed from the waist down, unable to work thus facing physical and financial challenges. After water damage in his basement completely drained his resources, this Chapter’s Foundation decided to finance and do the work desperately needed on his home’s only bathroom. Features focused on accessibility and included a barrier-free shower stall with a handheld shower and a bath seat; a comfort-height toilet; a mounted vanity with wheelchair access; and a new, wider door. It was extremely rewarding for NARI members to enable this man regain some independence of his own life.

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